Siemens is a manufacturer of new heating and avantGarde technologies when it comes to ovens and range tops. Their designs are seamless and allow for maximum efficiency in kitchen use, and with their induction heating mechanisms they make a safer kitchen environment to cook in. Because these types of electric ranges are new and have some different characteristics than traditional gas ranges, you should always keep the owner's manual handy so that you know how your range will behave under certain conditions. However there are times when your range is indeed having trouble that will need the help of a professional to remedy.
When you do use a Siemens range top, there are a few things you might want to be aware of. You might notice some odors when you first start using it, you might notice your food is not quite cooked properly when you use it, you might see a green color on top, or you have a defective scraper. Usually newer ranges have odd smells so you don't have to worry about that unless it is incredibly strong. When using the range, you have to use the right size pans or else your food will not cook properly, and it also has to be level. If it isn't, you should have it moved to a completely level spot in your kitchen. Usually your range top will have a green glow when cooling down, and you also need to make sure that you clean your top with the appropriate solutions and the razorblade as specified in the owner's manual. Make sure the razorblade isn't going dull and replace it if it is.
Extreme situations such as power going out while in use, or failure to power on the range top can usually be fixed by checking the power cord, fuses and breakers, or doing the tests specified in the owner's manual. If everything in the owner's manual has been tried and it still doesn't work, you should call a professional for a Siemens appliance repair job and leave the task to them. Professionals know the ins and outs of a Siemens range top and other appliances and have the tools and equipment handy to troubleshoot the issue quickly. You might assume that finding the problem and fixing it on your own can save you money, but more often than not you only see one problem while not seeing another, and you could also damage your appliance and be out even more money. Professionals can fix your appliance at a much cheaper price than replacing it or factory servicing it.